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Tauranga ITM
Good Design Award Winner – Digital Design Interface
Good Design Award Winner – Digital Design Interface
Good Design Award Winner – Digital Design Interface
Our Solution
For ITM, New Zealand's leading building supply network, we designed a comprehensive dispatch management system to optimise their nationwide business-to-consumer operations. This custom-built solution seamlessly integrates dispatch, stock take, delivery, and customer support functions.
The dispatch management system empowers various user roles with dedicated functionalities. Drivers, dispatchers, pickers, quality control personnel, and logistics managers all benefit from a secure multi-user app login, ensuring efficient communication and task management throughout the fulfilment process.
Furthermore, we integrated e-commerce and wishlist functionalities for ITM’s range of power tools, allowing customers to browse products online, create personalised wishlists, and enjoy a smooth online ordering experience.
Ensuring a seamless brand experience, the website design strictly adheres to ITM headquarters' brand guidelines. This consistency reinforces brand recognition and trust for customers nationwide, while the integrated e-commerce functionalities and streamlined operations empower ITM Tauranga to deliver an exceptional customer experience.
